Westwood Insurance Agency Achieves Exceptional 2021 Net Promoter Score®
West Hills, California – January 19, 2022 Westwood Insurance Agency is pleased to announce its year-end, industry-leading Net Promoter Score® (NPS®) of 91. The NPS® indicates customers’ likelihood of recommending a company or product to others. Bain & Company, creators of the NPS®, define a score of 20 and above as favorable, 50 and above…